If you’re a small business and you’ve looked at general information and statistics on when and how are mobile apps used, you probably decided to be present on mobile. That will set you off on the journey to a prosperous business future. If you’re using our loyalty module – even better. With the loyalty module, your customers can discover deals or discounts and redeem offers and rewards easily.
But don’t forget to listen to your customers. Those who listen to their customers see better growth in customer retention than those who don’t. And now, with our app statistics feature, you will learn more about customer engagement and gain some hard data to help you improve your content and communication strategy.
In the first tab of statistics dashboard, you can find information regarding loyalty – visits, members, purchases, visit shares and redemptions. Filter the data to display the traffic for a specific period by choosing the time period in the upper right corner. Clicking on the desired criteria will change what the graph is showing.
Shoutem gives you option to view statistics for all places, or each place individually. By selecting one place, just below the graph you can see a detailed report on users, rewards and cashiers.
The second tab shows users activity: posts, visits and shares; and third one places activity.